SongPilot Privacy Policy
Last updated: August 28, 2026
This policy explains what information [LEGAL BUSINESS NAME] collects when you use SongPilot, why we collect it and what choices you have.
- Name and email address
- Account information and authentication information
- Lyrics, song ideas and saved projects you create
- Uploaded audio files and melody recordings
- Song analysis, Song DNA and generated prompt data
- Usage information, credit balance and subscription status
- Device and browser information and technical logs
- Payment-related information provided to us through Paddle, such as billing country and transaction status
We do not collect or store full payment card numbers. Card details are entered with our payment provider, Paddle, and are handled by Paddle — not by SongPilot.
- Creating and managing your account
- Providing SongPilot features
- Processing AI requests
- Saving your projects
- Managing credits
- Processing subscriptions
- Customer support
- Security and fraud prevention
- Improving reliability
- Legal compliance
Your songs, lyrics, uploaded audio, melody recordings, analyses and generated content are stored in your own private library. They are not displayed publicly to other users unless you intentionally make something public or share it through a feature that publishes it, such as a promotion campaign you submit.
Content you submit is sent to the AI providers that power the relevant feature so the requested result can be produced. Support staff may access account or content data only where it is necessary to investigate a problem you report, to keep the service secure or to comply with the law.
We rely on service providers to run SongPilot: cloud hosting and application infrastructure, AI model and transcription providers used to process your requests, and Paddle, which processes payments and acts as Merchant of Record for orders.
If you take generated prompts or lyrics to an external music platform such as Suno or Udio, that platform's own privacy terms apply to what you submit there.
Depending on where you live, you may have the right to access the information we hold about you, to correct it, to request deletion, to receive a portable copy where applicable, to object to or restrict certain processing where applicable, and to withdraw consent where processing is based on consent.
You can delete your account from within the app, which removes your account and the projects associated with it. To exercise any other right, contact us at [SUPPORT EMAIL].
We keep your account information and content for as long as your account is active. When you delete your account, your projects are removed from the application. Limited records such as transaction and billing records may be retained where we are required to keep them, and backups may persist for a limited period before being overwritten.
We use access controls, encrypted connections and per-user data separation so that your projects are reachable only through your own account. No online service can be completely secure, so we cannot guarantee absolute security — please use a strong, unique password.
SongPilot and its providers may process and store information in countries other than your own. Where information is transferred internationally, we rely on the safeguards our providers offer for such transfers.
We use cookies and similar local storage to keep you signed in, remember preferences such as your theme, and understand how features are used so we can improve reliability. You can clear or block cookies in your browser, though signing in may then not work.
SongPilot is not directed at children who are below the minimum age required to consent to online services in their country.
We may update this policy. The "Last updated" date above shows when it last changed.
[LEGAL BUSINESS NAME]
[BUSINESS ADDRESS]
Email: [SUPPORT EMAIL]
Phone: [SUPPORT PHONE]